Paypal vs Integrated Donation form

How a Mental Health Organization Uses Sumac to Improve Donor Relations

The Canadian Mental Health Association (CMHA) is one of the oldest voluntary organizations in Canada. Each year, they provide services and supports to more than 1.3 million Canadians through the combined efforts of more than 11,000 volunteers and staff across Canada in over 330 communities.

As the nationwide leader and champion for mental health, CMHA facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness.

CMHA branches across Canada provide a wide range of innovative services and supports to people who are experiencing mental illness and their families. These services are tailored to the needs and resources of the communities where they are based.
CMHA Donor Relation

CMHA Haliburton, Kawartha, Pine Ridge has been using Sumac for 5 years. According to Jack Veitch, who is in charge of community engagement, “Sumac has been an excellent tool to improve donor relations.”

CMHA currently uses Sumac to maintain and update donor info, do receipting, create mailing lists, and do large mail outs for upcoming events, fundraisers, and their quarterly newsletters. “Being able to just pull a whole pile of information and create mailing lists has been super helpful” says Veitch.
CMHA

Veitch only joined the team at CMHA recently, and is already using and loving Sumac. “Sumac is really easy to use, accessible, and all you need is a basic set of computer skills to be able to use it” he says. He also says they are “just scratching the surface of what Sumac can do” and one of his goals is to start taking advantage of some of the other features Sumac offers.

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Donations flow from your website forms, straight through payment processing, and to your database, so there's less effort and less errors.
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All Basic features:
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  • Event management
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  • Reporting
  • Communication tracking
  • Workflow management
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Manage your donations and fundraising campaigns, engage donors, and increase revenue.
What's Included
  • Donor & donation tracking
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  • Quickbooks integration
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  • Reporting
  • Communication tracking
  • Workflow management
  • Quickbooks integration
  • Cloud-based access
  • Phone & email support

Plus:

  • Specialized Case Management setup (configured for health & social services, transition & emergency shelters, hospice & palliative care)
  • Client registration & intake webforms

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(cloud-based); Up to 8 concurrent users

Need more contacts, storage, or users? Just ask us!

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  • Quickbooks integration
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Includes: Up to 750 contacts; Up to 5GB of storage capacity
(cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

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