NEW RELEASES

At Sumac, we are incredibly responsive to our clients. Updates to the software are fuelled by requests we hear from the Sumac community, and changes we see in the nonprofit space. Whenever a new release is available, Sumac automatically downloads updates for you as soon as you log in to your database, so you’re always using the newest release of the software

What’s included in each package?	Subsidized Package	Basic Package	Standard Package	Advanced Package	Premium Package	Platinum Package
Data Prep and Importing	No data prep or import provided	You prep your data, we import it	You prep your data, we import it	You prep your data, we import it	You send us your data; we prep it AND import it!	You send us your data; we prep it AND import it!
Field Customization	Sumac out-of-the-box – you can do your own customization, as desired	Sumac out-of-the-box – you can do your own customization, as desired	Standard – we’ll add any 15 additional fields you need	Advanced – we’ll add any 25 additional fields you need	Premium – we’ll add any 40 additional fields you need	Platinum – no field limit!
Estimated Timeframe for Implementation	1 business day	1 week	3 weeks	3 weeks	4+ weeks	4+ weeks
Live 1-1 Training	Access to our Sumac training webinars	1 hour of personal training	2 hours of personal training	4 hours of personal training	6 hours of personal training	8 hours of personal training
Access to Implementation on Specialist for Post-Implementation Support	No	2 weeks	4 weeks	6 weeks	8 weeks	10 weeks
Enrollment in our Sumac Welcome Series	Yes	Yes	Yes	Yes	Yes	Yes