Teamviewer

Download Free Standard Version

Download Standard Version

The standard version provides good security, and if you ensure that TeamViewer is terminated when your support call completes, then no one will be able to remotely view your screen. Please note: If you use this version, you are not PCI-DSS compliant.

Download Extra Secure Paid Version

Download Extra Secure Version

If you are particularly concerned about security, and worried that you or your staff may forget to terminate TeamViewer, then you can get a special version that provides an extra measure of security.

Comparison Chart

Action

Standard

Extra Secure

You phone a Sumac Support Guru and agree to let the Guru view your computer’s screen.

You run TeamViewer.

You tell the Guru your 9-digit TeamViewer ID. The Guru enters the 9-digit ID into his version of TeamViewer.

You tell the Guru support your 4-digit TeamViewer session password. The Guru enters the session password into his version of TeamViewer.

You enter your email address into TeamViewer and it sends your cell phone a temporary security code (which changes every 30 seconds).

You enter the security code from your cell phone into TeamViewer on your computer.

Now you are connected. The Guru can see your computer screen and, if you allow it, control your mouse and keyboard.

The connection between you and the Guru is encrypted so only you and the Guru can see what is on your screen.

When you are finished, you terminate the TeamViewer program on your computer. Once you terminate TeamViewer, no one can use it to connect to your computer until you run it again.

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Included in the Premium Memberships Package:

All Basic features:

  • Phone & email support
  • Member & membership tracking
  • Payment processing
  • Receipting
  • Email marketing
  • Event management
  • Cloud-based access
  • Reporting

All Standard features:

  • Donation webforms

PLUS:

  • Donations
  • Pledges

Includes: Up to 750 contacts; Up to 5GB of storage capacity (cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

Included in the Standard Memberships Package:

All Basic features:

  • Phone & email support
  • Member & membership tracking
  • Payment processing
  • Receipting
  • Email marketing
  • Event management
  • Cloud-based access
  • Reporting

PLUS:

  • Membership webforms

Includes: Up to 750 contacts; Up to 5GB of storage capacity (cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

Premium Donations Package

Manage complex donations for planned giving and larger gifts.

What's included:

All Basic features:

  • Donor & donation tracking
  • Fundraising campaigns
  • Receipting
  • Email marketing
  • Event management
  • Workflow management
  • Reporting
  • Quickbooks integration
  • Cloud-based access
  • Phone & email support

All Standard features:

  • Donation webforms

PLUS:

  • Grant Management
  • Proposals
  • Prospecting
  • Volunteer management

Includes: Up to 750 contacts; Up to 5GB of storage capacity (cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

Standard Donations Package

Donations flow from your website forms straight through payment processing and to your database, so there's less effort and less errors.

What's included:
All Basic features:
  • Donor & donation tracking
  • Fundraising campaigns
  • Receipting
  • Email marketing
  • Event management
  • Workflow management
  • Reporting
  • Quickbooks integration
  • Cloud-based access
  • Phone & email support
PLUS:
  • Donation webforms

Includes: Up to 750 contacts; Up to 5GB of storage capacity (cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

Included in the Basic Memberships Package:

  • Phone & email support
  • Payment processing
  • Donor & donation tracking
  • Receipting
  • Email marketing
  • Event management
  • Cloud-based access
  • Reporting

Includes: Up to 750 contacts; Up to 5GB of storage capacity (cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

Basic Donations Package

Manage your donations and fundraising campaigns, engage donors, and increase revenue.

What's included:
  • Donor & donation tracking
  • Fundraising campaigns
  • Receipting
  • Email marketing
  • Event management
  • Workflow management
  • Reporting
  • Quickbooks integration
  • Cloud-based access
  • Phone & email support

Includes: Up to 750 contacts; Up to 5GB of storage capacity (cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

Included in the Premium Case Management Package:

All Basic features:

  • Phone & email support
  • Case management intake, screening, assessment
  • Service tracking
  • Workflows
  • Email marketing
  • Event management
  • Cloud-based access
  • Reporting

All Standard features:

  • Specialized Case Management (pre-configured for Mental Health, Hospice, Shelter)
  • Webforms

PLUS:

  • Donations
  • Pledges

Includes: Up to 750 contacts; Up to 5GB of storage capacity (cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

Included in the Standard
Case Management Package:

All Basic features:

  • Phone & email support
  • Case management intake, screening, assessment
  • Service tracking
  • Workflows
  • Email marketing
  • Event management
  • Cloud-based access
  • Reporting

PLUS:

  • Specialized Case Management (pre-configured for Mental Health, Hospice, Shelter)
  • Webforms

Includes: Up to 750 contacts; Up to 5GB of storage capacity (cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

Included in the Basic Case Management Package:

  • Phone & email support
  • Case management intake, screening, assessment
  • Service tracking
  • Workflows
  • Email marketing
  • Event management
  • Cloud-based access
  • Reporting

Includes: Up to 750 contacts; Up to 5GB of storage capacity (cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

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