Send Us Your Free Trial Database
Step 1. Log in to your Free Trial database, and expand “Utilities” in the main Sumac console.
Step 2. Click to expand “Sumac Administration” and click “Backup Entire Database.”
Step 3. Click “Choose File” and choose the name of the file and where you want to save the backup file, then click “OK.”
Step 4. Locate the backup file where you saved it, right click it, and select “Compress.” This will create a .zip file.
Step 5. Send the compressed (.zip) file to [email protected] Let them know that you are a customer, your organization name, and that you’d like them to upgrade the Free Trial database you’ve attached to your fully licensed Sumac database online. They’ll let you know when this is done!