Step 1-A: Choose a Primary Contact
Your responsibility: Choose a point person who will be Sumac’s main contact during the data mapping and migration process. Fill out the Primary Contact Form (included in your Sumac Data Migration Introduction email) and email it back to your data migration expert.
Time frame: 1 day
Guidelines: It’s important to select the right person capable of keeping the project on track, and who knows the organization’s data well.
Choose a primary contact who meets as many of the following criteria as possible:Logical and data-focusedOpen and willing to embrace changeKnows and understands your organization’s data systems, and/or can communicate effectively with those who doUnderstands your organization’s programs and activities, especially in the context of data needs (data entry, reporting needs, policies and practices, etc.)Will be available to see the data migration project from start to end (capable of making up to a 6-month commitment).Able to add the data migration project to their day-to-day work-load, and to make it a priority. This is not a job for someone who is already overburdened.Had some part in the Sumac sales process, and/or understands, at least on a basic level, what Sumac is all about, and what your organization purchased.Familiar with databases and/or information management practices.
Resistant or mistrustful of switching to a new system.New to your organization, and therefore not familiar with your practices and current data systems.Planning to leave your organization within the next 6 months. This might include summer students, contract workers, maternity leaves, or retirement.Not involved in your organization’s daily activities or program management. This might include board members, occasional volunteers, or external/contracted tech support people.Already overburdened with other projects and/or incapable of committing the necessary time to data migration.Unfamiliar with Sumac, either as a user or through the sales/demo process.
Avoid choosing a primary contact who meets any of the following criteria:
We will not proceed to Step 1-B until we have received your Primary Contact Form.Barring exceptional circumstances, we will not discuss the data migration project with anyone other than the appointed primary contact.Should other members of your organization require updates on the status of the project, they will be asked to contact your appointed Primary Contact.