Paypal vs Integrated Donation form

Retention Strategies for Combating Nonprofit Turnover

Research tells us that most nonprofit fundraisers leave after 16-18 months. Penelope Burk of Cygnus Applied Research, Inc. found that it costs nonprofits $127,650 every time a fundraiser needs to be replaced. Here are some retention and succession planning strategies for combating nonprofit turnover.

Nonprofit Retention Strategies

In 2019, 1000 nonprofit workers were questioned for a study done by Bloomerang and Mazarine Treyz of Wild Woman Fundraising. From the results of that study, we compiled a few basic strategies to help nonprofits retain more employees and volunteers.

1. Acknowledge That There is Life Outside of Work

The top two employee benefits that workers said were most important to them were paid time off and paid family leave. Coming in fifth was paid sick days. That means 3 out of 5 of the top benefits revolved around employees having time off from work. So, if your nonprofit wants to retain more employees and fundraisers, be sure to acknowledge that there is life outside of work, and provide a good work/life balance by providing plenty of paid time off.

2. Provide Fair Pay

The remaining 2 of the top 5 employee benefits were (unsurprisingly) an appropriate salary and being paid overtime. You should evaluate your pay grades annually to compare your salaries to those offered at similar nonprofits. Also, consider annual raises to match the cost of living increases.
Nonprofit Retention Employee benefits

Offering competitive compensation can be a challenge for nonprofits, especially for smaller organizations on tight budgets. If this is the case, consider offering other benefits like flexible work hours. A study by Global Workplace Analytics found that over 35% of employees would choose flexible work hours over a pay raise and almost 10% were willing take a pay cut to get that flexibility.

3. Offer a Supportive Work Environment

workplace-qualities

When asked what was important in terms of workplace qualities, among the top ten requests were a flexible work schedule, paid continuing education, supportive supervisor and board, top quality tools and software, and on-site childcare.

Consider these things when thinking about ways to improve the workplace to retain employees at your nonprofit.

4. Offer Training and Development Opportunities

According to Penelope Burk, one of the top 3 reasons nonprofit professionals leave is lack of opportunity for advancement. Unfortunately, in many organizations, there are just one or two people making all the decisions, but a much larger number of staff on the front lines. Fundraisers quickly conclude that there isn’t any opportunity to build their careers, so they move on. According to her research: “37% of respondents left their last job for a more senior position; 23% left to work in a Development operation where they would learn a new skill.”
training and development opportunities

Her advice: Start giving less experienced staff more opportunity now. 50% of senior professional fundraisers Burk surveyed will retire within the next decade. When the baby boomers leave, the next generation of fundraisers has to be ready to take their place. Training less experienced staff to shoulder more responsibility now not only satisfies younger employees and persuades them to stay, but it also gives their bosses some much-needed relief right now.

About the Author: PartnerHR is part of the Silent Partner Software family, a company dedicated to providing exceptional software and services to nonprofits. PartnerHR software is built by a team who is dedicated to help bridge the technology gaps in nonprofit human resources and management. With over 25 years of service, Silent Partner continues to help organizations streamline HR management with easy to use, cloud-based HR software designed and priced specifically for nonprofits. Learn more.

Looking for a single HR software to manage your entire nonprofit staff?
Check out PartnerHR.

Download Your Free Guide on Choosing CRM Software for Your Nonprofit!

  • Hidden
  • Hidden
  • Hidden
  • This field is for validation purposes and should be left unchanged.

GET MORE CONTENT LIKE THIS DELIVERED TO YOUR INBOX!

Sign up for our newsletter packed full of nonprofit help!

  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • This field is for validation purposes and should be left unchanged.
Scroll to Top

Premium Case Management Package

Take your program to the next level by integrating your fundraising.
Includes:

All Basic features:

  • Client profile & case intake definition
  • Complete case lifecycle tracking
  • Resource management
  • Service tracking
  • Email marketing
  • Reporting
  • Communication tracking
  • Workflow management
  • Quickbooks integration
  • Cloud-based access
  • Phone & email support

All Standard features:

  • Specialized Case Management setup (configured for health & social services, transition & emergency shelters, hospice & palliative care)
  • Client registration & intake webforms

Plus:

  • Donor management
  • Donation webforms
  • Pledges & monthly donations
  • Automatic receipting
  • Fundraising campaigns
  • Event management

Includes: Up to 750 contacts; Up to 5GB of storage capacity
(cloud-based); Up to 13 concurrent users

Need more contacts, storage, or users? Just ask us!

Premium Memberships Package

Take your program further by integrating fundraising.
Includes:

All Basic features:

  • Manage member lifecycles
  • Member & membership tracking
  • Custom membership level definition
  • Email marketing
  • Reporting
  • Communication tracking
  • Workflow management
  • Quickbooks integration
  • Cloud-based access
  • Phone & email support

All Standard features:

  • Membership registration webforms

Plus:

  • Donations & fundraising
  • Donation webforms
  • Pledges & monthly donations
  • Fundraising campaigns
  • Event management
  • Automatic receipting
Includes: Up to 750 contacts; Up to 5GB of storage capacity
(cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

Standard Memberships Package

Membership purchases flow from your web forms, through payment processing, and into your database, so there's less effort and less errors.
Includes:

All Basic features:

  • Manage member lifecycles
  • Member & membership tracking
  • Custom membership level definition
  • Email marketing
  • Reporting
  • Communication tracking
  • Workflow management
  • Quickbooks integration
  • Cloud-based access
  • Phone & email support

Plus:

  • Membership registration webforms
Includes: Up to 750 contacts; Up to 5GB of storage capacity
(cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

Premium Donations Package

Manage complex donations for planned giving and larger gifts.
What's Included

All Basic features:

  • Donor & donation tracking
  • Email marketing
  • Fundraising campaigns
  • Pledges & monthly donations
  • Event management
  • Receipting
  • Reporting
  • Communication tracking
  • Workflow management
  • Quickbooks integration
  • Cloud-based access
  • Phone & email support

All Standard features:

  • Donation webforms

Plus:

  • Grant Management
  • Major Gift Proposals
  • Prospecting
  • Volunteer Management with online signup

Includes: Up to 750 contacts; Up to 5GB of storage capacity (cloud-based); Up to 3 concurrent users

Need more contacts, storage, or users? Just ask us!

Standard Donations Package

Donations flow from your website forms, straight through payment processing, and to your database, so there's less effort and less errors.
What's Included
All Basic features:
  • Donor & donation tracking
  • Email marketing
  • Fundraising campaigns
  • Pledges & monthly donations
  • Event management
  • Receipting
  • Reporting
  • Communication tracking
  • Workflow management
  • Quickbooks integration
  • Cloud-based access
  • Phone & email support
Plus:
  • Donation webforms
Includes: Up to 750 contacts; Up to 5GB of storage capacity
(cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

Basic Memberships Package

Manage your members and membership campaigns, engage members, and increasing revenue.
Includes:
  • Manage member lifecycles
  • Member & membership tracking
  • Custom membership level definition
  • Email marketing
  • Reporting
  • Communication tracking
  • Workflow management
  • Quickbooks integration
  • Cloud-based access
  • Phone & email support
Includes: Up to 750 contacts; Up to 5GB of storage capacity
(cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

Basic Donations Package

Manage your donations and fundraising campaigns, engage donors, and increase revenue.
What's Included
  • Donor & donation tracking
  • Email marketing
  • Fundraising campaigns
  • Pledges & monthly donations
  • Event management
  • Receipting
  • Reporting
  • Communication tracking
  • Workflow management
  • Quickbooks integration
  • Cloud-based access
  • Phone & email support
Includes: Up to 750 contacts; Up to 5GB of storage capacity
(cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

Standard Case Management Package

Pre-configured client management modules fit your exact program and make your administration even easier.
Includes:

All Basic features:

  • Client profile & case intake definition
  • Complete case lifecycle tracking
  • Resource management
  • Service tracking
  • Email marketing
  • Reporting
  • Communication tracking
  • Workflow management
  • Quickbooks integration
  • Cloud-based access
  • Phone & email support

Plus:

  • Specialized Case Management setup (configured for health & social services, transition & emergency shelters, hospice & palliative care)
  • Client registration & intake webforms

Includes: Up to 750 contacts; Up to 5GB of storage capacity
(cloud-based); Up to 8 concurrent users

Need more contacts, storage, or users? Just ask us!

Basic Case Management Package

Manage intake forms and client data securely so data transitions seamlessly from when a case opens to its close.
Includes:
  • Client profile & case intake definition
  • Complete case lifecycle tracking
  • Resource management
  • Service tracking
  • Email marketing
  • Reporting
  • Communication tracking
  • Workflow management
  • Quickbooks integration
  • Cloud-based access
  • Phone & email support
Includes: Up to 750 contacts; Up to 5GB of storage capacity
(cloud-based); Up to 3 concurrent users
Need more contacts, storage, or users? Just ask us!

Wait, don't go away empty handed.

Join 50,000 other nonprofits in getting the BEST nonprofit tips, tools, and how-to guides delivered right to your inbox!

Subscribe to our newsletter: