Overview

Whether by mail, telephone, email or in-person, communicating with individuals, families and organizations forms the backbone of relationships between non-profit organizations and the community. Expressing the details of your mission and methods to every single contact is vital to maintain a steady financial base while spreading the positive influence of your organization.

Sumac Communications streamlines all the diverse interactions with your community, organizing them into useful, searchable information. Increase the productivity of your fundraising campaigns with an in-depth analysis of all your communications, providing your staff with a focused, adaptable message that is tailored to help them achieve enhanced donor stewardship and better visibility in the community.

Features

• Record all the details of outgoing and incoming interactions between your organization and contacts.
• Measure the impact of communications and their effectiveness for the goals of your campaigns and events.
• Generate communication-related information and statistics, tracking email, mail merges, labels and campaigns using automated tools.
• Create mail that conforms to post office standards for greatly reduced postage costs.
• Record communications for an entire list of contacts (e.g. people who attended an event) with a couple of clicks.
• Relate interactions to multiple contacts, events and campaigns, enabling detailed analysis of communications.
• Restrict access to sensitive communications, ensuring confidential information remains secure.
• Record a picture of contacts, promoting facial recognition of VIPs during campaigns and events.
• Integrate with Sumac Reminders to automatically record and track detailed action plans.