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 2010-02-26 sumac newsletter

Cookies in 401 Richmond: March 24

Along with Arts For Children and Youth, we are co-sponsoring an event from 2 p.m. to 6 p.m. at 401 Richmond Street in Toronto. There will be a seminar on Choosing Software For Non-Profits. It will be possible to get a Sumac demo. And there will be lots of cookies. Attendees receive $100 of Sumac money to spend on new installations of Sumac. Let us know if you are interested in attending.

New Support: Videos, FAQs

Sumac.com now has seven training videos:

Lesson 1: Sumac Basics for All Users

Lesson 2: Communications

Lesson 3: Single Contact Record

Lesson 4: Contacts List

Lesson 5: Finding Contacts

Lesson 6: Sumac Administrator

Lesson 7: Grow Your Own

Click here to see these training videos. We would be pleased to receive your feedback.

There is also an enlarged and organized group of Frequently Asked Questions, with their answers. Click here to see them.

These new support options are supplemental to our usual  unlimited responsive phone and email tech support which continues as always.

Releases Keep Getting Easier

In the beginning, upgrading to a new release of Sumac required you to copy files from our distribution package onto each user computer. We greatly improved the process last September by making Sumac downloadable from Sumac.com, but we still retained distinct major releases (3.0, 3.1, 3.2) and you decided when to upgrade from one release to the next.

Recently, we have further modified our approach. As enhancements are added, minor releases occur. Instead of a major new release every six months, there is a minor release every few weeks. This enables us to respond rapidly to requests for enhancements.

In order to keep you apprised of the enhancements being added to Sumac, we will occasionally produce Release Notes, the way we used to for every major release. Click here to see notes about enhancements to Sumac since release 3.2 in September 2009. Click here to review all release notes for the last year.

Online Sumac Forum?

Some Sumac users have suggested that we should create an online Sumac forum, so they can swap advice and suggestions. We would like to know what you think.

Would you use an online forum? What would you expect of such a forum?

Would you like a LinkedIn.com group, a Yahoo group, a Facebook group?

Let us know if you have any interest or opinions on this subject. Thanks

Creative Trust Joins the Sumac Community

Creative Trust provides the financial and planning skills that creative theatre, music and dance companies need to meet today’s complex challenges, rewarding their hard work and achievements with working capital grants. Creative Trust was using a custom-built Access database before moving up to Sumac. We are delighted to be able to help Creative Trust as it helps dozens of performing arts organizations.
Creative Trust Logo

Back Up Your Data

We have said it before. It bears repeating.

In the last month, one Sumac client had its server hit by a virus, another had a hard disk failure. In both cases, with a lot of anguish and a lot of work, the data has been recovered.

Don't put yourself through this stress. Back up your data. Click here for information about how. Contact us if you aren't sure.

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